FAQ
Q1. What kind of products do you supply?
Posted on 2023-03-21
A: Our main products include car led bulb,car led headlight bulb,LED projector lens,LED side marker light,LED license plate light,LED rear bumper light,car door welcome logo light,LED mirror turn signal,LED spot light,LED driving light,LED work light,LED light bar,Jeep LED light,motorcycle LED light and so on.
Q2. What is your terms of payment?
Posted on 2023-04-28
A: Our terms of payment is 30% as deposit before production and 70% before shipping.The payment method can be T/T,PayPal,Western Union or Alibaba online payment.We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
Posted on 2023-05-15
A: EXW, FOB, CFR, CIF, DDU and DDP.
Q4. How about your delivery time?
Posted on 2023-06-18
A: Generally, it will take 3-10 working days to produce the product after receiving your advance payment. The specific delivery time depends on the models and the quantity of your order.
Q5. What is your sample policy?
Posted on 2023-03-21
A: We can supply the sample if we have stocks, but the customers have to pay the sample cost and the courier cost.We can return the sample cost after bulk order.
Q6. What is the MOQ of your products?
Posted on 2024-03-28
A: The MOQ is different for different products.Generally,the minimum order quantity (MOQ) is 10 units for universal products.But customized products will need high MOQ.
Q7. Do you provide OEM or ODM service?
Posted on 2023-03-21
A: Yes,OEM/ODM is welcomed.Customers can send us the design to open the mold.We can also make the design drawing for customers.
Q8. Do you test all your goods before delivery?
Posted on 2023-07-28
A: Yes, we have 100% test before delivery.
Q9. What is the shipping method of your products?
Posted on 2023-03-21
A: We can ship the products by sea,by train,by air,by express(DHL/UPS/FedEx) or by other shipping methods according to customers’ requirement.
Q10. What is the shipping time of your products?
Posted on 2023-09-15
A: The shipping time is different by different shipping methods.We will check the shipping time with the forwarder after we know the detailed order list and the delivery address.
Q11. What is the warranty of your products?
Posted on 2023-03-21
A: Generally,the warranty of our products is one year.The warranty is not the same for different products.
Q12. How can I get your catalog and price list?
Posted on 2023-03-21
A: If you want to get our catalog or price list,you can contact us through WhatsApp,Wechat,Skype,E-mail or send us a message on our website.
Q13. How to order your products?
Posted on 2023-03-21
A: To order our products,just need to tell us your order model,quantity,payment method and the delivery address.We will check the shipping cost and make an invoice to pay.
Q14: How do you make our business long-term and good relationship?
Posted on 2024-05-28
A:1. We keep good quality and competitive price to ensure our customers benefit ;2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.